Distinct from our full support service, complementary support is designed around the needs of businesses who have an in-house IT function but require additional expertise and support on a regular basis. Complementary support clients can pick and choose from a menu of our services, enhancing their in-house team with City Data Care expertise, as appropriate. Our flexible approach benefi ts your company with a complete IT department.

We provide many IT services that is core business, from 1st line support and user training to full infrastructure design and deployment. However the following list is not exhaustive, if your requirement is not listed please get in touch.

Infrastructure - Infrastructure audits and reviews, Infrastructure support & maintenance, Infrastructure design & implementation, User support, User training.

Security - Intrusion detection, Layered anti malware, Email screening, Internet filtering, User access control, Penetration testing.

Availability - Clustered applications, Failover networking, Server cloning, Off site data streaming.

Communications - Email delivery, IP reputation, Private instant messaging, Site to site voice & video, Remote user voice & video.

Disaster recovery and continuity - Data back-up, Back-up testing, Multilevel storage, DR planning and testing.

Strategy - Network expansion, contraction, merger, Multi office connectivity, Consolidation, virtualisation, Remote working, home working, International VoIP telephony.

Compliance and legal - Email archiving, Access management, Acceptable use policies, Call recording, Email filtering.